Soundpond
Support
Answers to common questions. If yours is not here, write to us.
How do I restore a purchase?
Open Grown-ups in the app, answer the grown-up check, then tap Restore Purchases. Use the same Apple ID that made the purchase.
The sound is not playing. What can I do?
Turn the device volume up and check that the silent switch is off. Close Soundpond and open it again. If there is still no sound, email us with your device model.
How do I delete a profile?
Open Grown-ups, choose the Profiles tab, pick the profile and tap delete. Confirm when asked. The profile and its progress are removed from the device.